Refund Policy

Thank you for choosing ProAca. We strive to provide the best project guidance and support. Please read our refund policy carefully.

General Policy

Due to the nature of our services, which involve significant upfront consultation, resource allocation, and intellectual property, we generally do not offer refunds once a project has commenced.

Eligibility for a Refund

A refund may be considered under the following circumstances:

• Service Not Rendered: If we fail to initiate the project or provide any of the agreed-upon services, you are eligible for a full refund.
• Major Service Failure: In the unlikely event of a major failure to deliver the core requirements of the project as outlined in our initial agreement, a partial or full refund may be considered on a case-by-case basis.

Non-Refundable Scenarios

Refunds will not be provided in the following situations:

• Change of mind after the project has started.
• Dissatisfaction with the final outcome, provided it meets the initially agreed-upon specifications. We offer revisions to address any specific concerns.
• Failure to provide necessary information or cooperation from your end.

How to Request a Refund

To request a refund, please contact our support team at info@proaca.in with your project details and the reason for your request. All requests will be reviewed within 7-10 business days.

Contact Us

If you have any questions about our Refund Policy, please contact us.

Last updated: 28/10/2025